Could you please explain the 2 year storage of the acrylic Ear Mold Impression?

We realize that things happen. You may lose, or crush, your Heir Audio CIEMs. There may be times when your CIEM needs to be replaced or remade. You may even decide to purchase a different product, but in order to do that; you would traditionally be required to submit new ear mold impressions.
If you select the 2 year storage program, you will not have to send us new impressions. We will make a second acrylic cast of your ear mold impressions and we will keep this cast for 2 years from the time that your CIEM was produced. You will not need to visit your local audiologist, or worry about shipping your impressions to us for two years.